AT&T is wrong.Posted: June 3, 2010
As an avid iPhone user, I have had to put up with AT&T and their relatively lousy service for about a year now. My first iPhone was jailbroken and unlocked on the T-Mobile network, and it worked really well, despite the workarounds I had to implement to get it to full functionality. The iPhone really is a wonderful device, and even the first version handled the network switch like a champ. Furthermore, T-Mobile would consistently go the extra mile and support a phone that wasn’t even exclusive to them. They were awesome.
Now that I’ve had to deal with AT&T for a year, I realize how bad their service really is. There are so many points during my travels through dense urban environments at which I lose service or drop calls that I’ve resorted to communicating almost exclusively through text messages when I’m in those situations. Data is almost impossible. I’m upset by that. I have a premium device and I’m paying premium dollars for service that is *SURPRISE* not premium.
This latest move by AT&T? Completely asinine. Apparently, AT&T hates their customers. This is purely, PURELY motivated by greed. That’s it. Their decision is made on history. HISTORY. Not innovation, imagination, or forward-thinking. History. Hey, Randall. Try driving down the street only looking in the rear-view mirror. You’re going to crash. You know why? Because you’re making stupid decisions for the FUTURE based on what’s behind you. But wait…for YOU, this is a GREAT decision, because it happens on the verge of the introduction of a brand-new device with a brand-new operating system that could allow said device to, in theory, slurp up data 24/7.
I bet you started drooling when you started imagining all the brand-new yachts you were going to buy with all that money you were going to make, you turd. This is a statement that says, “Our customer satisfaction doesn’t matter to us. We want money, plain and simple.”
Let’s do an experiment, though. Let’s assume that you’re actually making this decision based on data usage history, and that it’s better for the customer. I’m going to clarify a few things just so we’re on the same page.
People with unlimited data plans are not using that much data, and most use less than 200MB each month, right? Even people who do use a lot of data are using less than 2GB, from what I understand. So they’re not really taxing the network. They’re not. I mean…that’s basically what you’re saying, right? Just because someone has access to “unlimited” data doesn’t mean they’re using it. Again, they’re not taxing the network. So why cap the data? There’s almost no reason…unless you’re a greedy pig.
You know what I’d wager? I’d wager that Netflix and Hulu both magically release their apps to coincide with the 4.0 OS release. And I’d wager that AT&T signs a bunch of people up with capped data. I’d also bet that people start streaming the bejeezus out of Pandora and last.fm and Slacker Radio. I think they’ll start using things like Air Video twice as much, and AT&T will be laughing all the way to the bank.
AT&T knows that people are using more and more data every day, and they see that as an opportunity to hold a gun to your face and rob you blind. They WILL take advantage of people.
June 7th will be a sad day for the wireless marketplace in the US.