Grandma’s Secret Recipe

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Sometime back around 2005, Apple released this operating system called Tiger. It represented a huge leap over the previous operating system under the hood, but also represented a palpable shift in Apple’s software development that looked like it took cues from other places. At the time, I was using an app called Konfabulator to view “widgets” that existed on an invisible layer that I could invoke with a keystroke. It was really cool at the time, and I used it to store things like an iTunes player, weather, movie showtimes, and directories for local restaurants (even though I probably shouldn’t have been going out to eat as much). I loved it, and I thought, “Man, this is a really cool piece of software, but it doesn’t feel ‘at home’ on my Mac.” These thoughts would crop up periodically, but not often, and they didn’t get in the way of using the software. This software would eventually be acquired by Yahoo, and, like most things that Yahoo acquires, there isn’t much more to say about it now.

I also used a couple other pieces of software interchangeably called “LaunchBar” and “Quicksilver“, both of which were system-wide apps that were invoked by a simultaneous press of the Command and Spacebar keys. With Quicksilver, a customizable window would pop up in the center of the screen and, as the user started typing, would drill down through an indexed list of results to what the user wanted. Quicksilver was really powerful, though, and could be customized to run Google searches, play songs (by album, artist, playlist, etc.), locate images or albums, mail messages, etc. Launchbar was similar, and it lived in the top-right corner of the screen, a tiny bar that would drop down when invoked (using the same keystroke). Over time, I came to like Quicksilver more, and really used that almost exclusively.

Why am I writing about this obsolete software? Because of the manner in which it was cast into oblivion.

All of these pieces of software somehow found their features absorbed into and assimilated by MacOS. When one looks at MacOS now, the presence of “Dashboard“, “Spaces”, “Spotlight”, “Exposé”, and so many other features are built right into the OS. There are even dedicated keys for these features on current Apple keyboards. Spotlight was also more than just an app launcher or search tool, it was a powerful, system-wide indexing engine that took everything in your computer and made it easy to find. That’s a huge win for people looking to ditch Byzantine and overly-complicated file systems. When delivering the keynote for Tiger, Steve Jobs said that these features were “Built-in, not bolted-on.” And, while I agreed with him that this was a better way for most people to experience this software, I couldn’t help but feel awful for the developers who poured a lot of time and effort into making this software, only to have it basically ganked by Apple. I was doing just fine with the software as-is, but there were lots of other folks out there who didn’t have that software, people for whom Spotlight and Dashboard were going to be revolutionary. I knew that, too.

Now, we’re seeing this again, and I’m not sure how to feel. The first time I saw this happen, I had tuned my machine to my tastes with software that modified the way the system worked so that it suit me perfectly, there was almost nothing stock about it. This time, however, I’m not one of the pioneering souls on the bleeding edge of the jailbreak world. Rather, I’m in that big group of people who is waiting for Apple to release new stuff so they can get at what some of the daring few have had for a while. I’ll discuss a few of them here.

Notifications

Apple’s new Notification system is ripped directly from the Jailbreak community’s developers. This concept was illustrated in a video not long ago by Andreas Hellqvist. Then we got wind that this guy got snapped up by Apple to develop their notifications. I’m not saying this is bad. In fact, good for Peter! He was hired by Apple because he had done some really great work. Good job, sir. I’m saying that this is interesting because of the way Apple took cues from the non-Apple-sanctioned developer community, who always push hardware and software to its limits in order to make something unique and fun.

Safari

Safari now has tabs (yay!) and an integrated “Read Later” list. If this sounds familiar to you, you might already be a user of Marco Arment‘s “Instapaper” service and/or app. It’s really fantastic, and has been a staple of my iOS experience for a while…but only because there were very few better solutions. Apple’s own MobileMe service was less than stellar in syncing information between my iOS devices and my home computer (admittedly, it wasn’t awful), but it was cumbersome and not Apple-like in its fluidity and simplicity. It needed to be just…better. Instapaper on iOS filled that void, and lots of apps started including hooks for Instapaper in their apps to allow the user to quickly send stuff over without too much fuss, and made everything feel more connected, like there was a synergy there. Now, I really don’t think I’m going to be doing much with Instapaper any more, and that makes me feel a little sad.

In an interview with Marco, he talked about Instapaper’s functionality extending beyond the whole “read it later” thing, and how Apple building that functionality into its iOS devices isn’t really a threat, since there’s so much more there. After seeing what iOS 5 will have built-in, I’m not sure that many people will want to spring for extra services that aren’t tightly integrated or explicitly woven into the iOS experience. Actually, I don’t even think it’s a question of ponying up a few extra bucks for an app that’s really effective, I think that most people just won’t care.

Wi-Fi Syncing

This cropped up about a year ago, and made its rounds through various news sites. I’m not sure how many people still actively use this through the various iOS updates, but I know that the idea of wireless syncing appeals to a lot of people.

Walk through the door, take off your shoes and grab an apple to nosh on, and by the time you’re ready to settle down, just about anything that has needed to get to your device is there, synced and good to go. This sounds so great, but it reminds me of the early days of Bluetooth, using Jonas Salling’s “Salling Clicker” to control my old PowerBook G4’s music playback and volume. I also used to sync my Nokia 6600 using iSync over Bluetooth as well, and it all happened automatically. I’d walk through the door, head toward the fridge, and my Mac would pick up the Bluetooth signal and start playing music exactly where it had left off when I walked out the door.

What I’m saying is that these “new” technologies and features aren’t new at all, they’re updated versions of old ideas that used to be cobbled together from various bits of software that were made by all sorts of developers. The “newness” comes from being baked into the device on an OS level. Again, not bolted-on anymore.

There’s more, too. “Reminders”? Please, it’s a to-do list with geofencing. Hardly groundbreaking. Other apps (TextFree, Google Voice, WhatsApp) do what iMessages already does, so that’s not new, either.

So where’s the innovation? If you look at everything Apple’s done over the past few years, all the “progress” they’ve made and “innovation” they’ve done, you’ll come up with a long list of stuff that they didn’t really think of. So why does this company consistently do well if all they do is essentially take other people’s ideas?

I think the answer to that is this: they put all those little things together in a way that no one else can in a package that is an absolute joy to use. It doesn’t matter that I was able to control my Mac with my Nokia 6600 five years ago. What matters is that the same action feels a thousand times better now and is easier to the nth degree. Add to that the fact that there are hundreds of millions of these devices out there, and you can see that these small “pseudo-innovations” gain a whole lot of inertia.

There’s still more that I’d like to see from Apple, but I think they’ve done a stellar job with this one so far. Can’t wait to see where they go next.

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Senses Tingling

See, this is what I’m talking about. Technology should, once again, enable us to live better. I harp on this a lot, I know. I’m not sorry if it gets repetitive, however. This stuff is important, and any tech company needs to keep this in mind as it designs products and service.

Using GPS and a user’s calendar events, the system could determine how long it will take for the person to travel to their scheduled event. The iPhone software could then alert the user accordingly, allowing ample time to travel and meet the scheduled deadline.

This is really good stuff! We have so much data at our fingertips, and all we can do right now is estimate. Plus, if your phone knows how long it’ll take you to get somewhere, no one will look at you like a jerk when you say have to jet. Before, these things would go like this:

“Hey, I should really get going if I want to make the 5:00 show.”
“Really? It’s only 3:00 PM.”
“Right, but there’s traffic and parking and everything.”
“Yeah, but…two hours?”
“Yes, two hours.”
“I mean, if you don’t want to hang out you can just tell me.”
“No! It’s not that, it’s jus that–“
“It’s OK, I’ll just see you later.”
“…”

Who hasn’t had THAT conversation?

Now, they can go like this:

[Phone alarm goes off]
“Oh hey look, based on traffic conditions and parking data, my phone’s telling me I should really get going if I want to make the 5:00 show.”
“Wow, really?”
*show phone*
“Oh yeah wow, yeah you better get going. Drive safely!”
“Thanks, I’ll see you soon!”

So much better! And it’s all because of this:

Using a GPS signal, the iPhone could even determine travel time based on external factors, such as current or historical traffic conditions. Apple’s system would provide users with the best route based on this data, and alert them accordingly.

Aaahhh, I can already feel my heart rate decreasing.


Singing in the Rain

When the MacBook Air came out last year with its super-sexy new design and blazing fast SSD, I knew I was in trouble. It’s hard for me to resist the siren call of a new Apple product, but it’s even harder when the thing looks and performs as well as that li’l guy. I was even looking to upgrade my Mac Mini, and saw that as the perfect opportunity to dive into something portable. Since that day, I’ve had to fight off the urge to buy one nearly every single day.

Then I realize that I have an amazing iPad 2, and I the conversation with myself ends. I don’t need a laptop, I already have an incredible machine. Sure, there are shortcomings, and there are certain incompatibilities here and there that make it difficult and/or frustrating, but by and large the experience is incredible, and very freeing. I have something with me at all times that I can use for *gasp* serious work (almost every blog post I’ve ever written has been with the help of an iPad, and all of my Grad school papers come from this tiny beast) as well as having fun and playing games. Truth be told, this is the best computer I’ve ever owned, and the reason is baked into the OS.

What a glorious feeling!

A while back, I went to the Apple store to ask some questions to the friendly folks there about the MacBook Air, to see if I should choose that over the Mac Mini. I came away with this realization: if you already have an iPad, skip the MacBook Air, and if you already have a MacBook Air, skip the iPad. They’re pretty close in form and function, anyway (despite one being a “laptop” and one being a tablet). The reason I say that is because of the use-case. People buy a MacBook Air because they need a computer that is:

  1. Portable
  2. Fast
  3. Long-lasting
  4. Simple
  5. With a full keyboard

The MacBook Air is that machine, among other things. So is the iPad, however, and I’ve found that the pseudo-multitasking of the iPad is far more preferable to me when I’m working because I know that the apps won’t crash, won’t interfere with anything else, and won’t start to bog down. The’re lean, simple, and engage me physically, why I need when I’m writing. The MacBook Air is essentially redundant…except that it runs the full MacOS, instead of iOS. This seems great, until you start trying to manage multiple media libraries, apps, save files, etc. Then it gets to be more of a pain to work with MacOS than an iOS device. But wait…the new version of MacOS, Lion, looks and behaves a LOT like iOS, doesn’t it? I mean…Apple expressly talked about the similarities in their “Back to the Mac” event. So then there’s this:

Most people had dismissed that rumor due to the compatibility issues that would be introduced with such a transition. Another major issue is that while ARM processors are more power efficient, they presently offer significantly lower performance than their Intel counterparts.

Sure, an ARM-based A5 wouldn’t make sense running MacOS…but what about iOS? Let’s even blow it up a bit and look further down the road a year or two. Let’s focus on a time in the not-too-distant future when iOS and MacOS start to merge, when the distinctions between the various Apple OSs start to become blurry. Then, ARM chips would make sense. They sip power, and (currently) iOS sings on those chips. It’s built for exactly that type of chipset. The two work in perfect synergy, and you can bet that Apple is spending a lot of time making sure that, when it’s time to make that jump, that they’ve gotten the whole machine tuned and tweaked so the transition is beautiful. If you look at it that way, it makes a whole lot more sense to be using ARM-based chips for your supermodel MacBook Air, while the MacBook Pros would still run Intel chips due to their more “Pro” nature. I’m willing to be dollars to donuts that most people are going to start shifting away from MacOS “Classic” and will absolutely love the new look and feel of Lion. Who knows, maybe the Mac OS “Classic” look and feel will persist, while everything else will run some new version of iOS that is fully scalable across any hardware, much like HP is planning to do with their new version of WebOS.

There’s also this little nugget:

Although not mentioned in the most recent rumor, one of the largest features may be over-the-air updates that would finally make iOS independent of a computer for all but backup and local media syncing.

So…like a “real” computer? Can you see it? Can you see how the walls are disintegrating? The distinction between a “mobile” OS and a “desktop” OS is not as clear now, and I think the lines will continue to blur.
And this, too:

Talk of Apple using Nuance voice commands in iOS was already supported recently by code mentions in Lion. Most also presume that Apple’s cloud music service may play an integral role in the new mobile software.

So we can infer here that iOS and Lion are very closely related (doesn’t take a rocket scientist to figure that one out, Apple said so), but that they share code is telling of Apple’s long-term strategy, and the strategies of several major players out there (Google, Microsoft, natch).

The jump from what we see in our hands and on our laps and desks and what we will be seeing over the next few years will be immense, and will change what every single person recognizes as a computer.

Mind the gap.


The Fourth Dimension…er…Generation

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One of my recent blog posts detailed the transition from a carrier-centric model of communicating to a user-centric model. This transition has been, for many people, difficult to understand and/or accomplish due to the ingrained carrier model that so many people are programmed to know. There are so many other ways to communicate, and people who embrace rapidly evolving technology will find themselves on the forefront of a new paradigm of that communication. It’s ridiculous that, in our world of super fast mobile broadband, we still pay carriers ridiculous fees for “minutes” that many of us never use.

The thing is, carriers know this. Carriers know that the future of communication looks more like what I’m doing on my own right now, and not like what they’re trying to push on everyone in American with their advertising wars. Sure, iPhones are great, but when your carrier is cutting your neck and hanging you upside-down over a bucket just so you can use the latest and greatest phone, you’ve got a problem. Phones should not have a “privilege tax” associated with them just because they can run apps.

In a recent discussion with a family member, the topic of “outrageous” pricing for data plans was mentioned. The family member in question pays around $40-50 monthly for a regional voice plan that includes far more minutes than he will ever use (obviously long-distance calls are extra). Up until recently, he did not have any means of communicating via SMS, and added on a $5/month messaging package. Recently, he wanted to upgrade his phone to something running the Android operating system so that he could browse the internet from his phone. He was taken aback, however, when the carrier representative told him that this phone required a $30/month data package. He was upset, but for the wrong reason.

“Can you believe it?” he asked me, “They wanted to charge me $30 a month for data! That’s crazy!”

“No,” I told him, “what’s crazy is that you’re paying $40-$50 each month for voice. I’m talking to you right now on a $25/month data plan. Talking.”

This took a little while to sink in. He didn’t quite get what I was saying, so I explained it to him.

Carriers charge their customers for voice airtime “minutes,” which are essentially packets of data that are prioritized over all other forms of communication in their cell towers. Each minute of talk time is like a reservation of the cell tower’s resources, requiring that the cell tower allocates a certain amount of its processing power and bandwidth to handle that single call. SMS messages consume such a tiny, infinitesimally small amount of that bandwidth that they have no impact whatsoever on the network. Other data (e.g. the Internet) is doled out as the cell tower allocates it. Carriers regularly cite all sorts of statistics regarding their mobile data usage, saying that it’s been increasing exponentially, uses more network backhaul than ever before and yadda yadda yadda. The true killer here is voice, and the shift to pure data will happen right under your nose. That being said, carriers will try to mask it all they can in order to charge you an arm and a leg for something that is not inherently different from anything else they offer.

4G, which is this buzzword that all sorts of carriers are throwing around now (some of whom don’t even have a true 4G network), is a data-only service right now. Data. 4G technology gives users more than enough bandwidth to be able to talk and browse the internet simultaneously. Heck, 4G networks have enough power to allow people to simultaneously video chat and and browse the internet simultaneously. I know, I’ve tried it, and they’re fast. A carrier could easily offer just a simple, flat-rate 4G internet plan for…say $40/month. For that, a person could talk, “text,” and browse the internet essentially without being limited by arbitrary caps to minutes, messages, or data consumption. Heck, we could even say $60/month could get you those privileges. “Wow, that’s cheap!” you might say. That’s right, it is, because those plans aren’t accompanied by the all-too-familiar “voice minutes” that we’re used to seeing now. All our voice is data right now, anyway, but carriers simply charge you differently for it.

Now, here’s the kicker. The carriers want to keep swindling you out of your money. They want to keep pulling every last dime they can out of you, and the way things are looking for mobile net neutrality, it looks like they’ll be able to. Recent laws that have been passed by Congress limit the amount of power the FCC has over mobile carriers, which essential allows them to charge you whatever they want for the “services” they offer. With the possible consolidation of T-Mobile under AT&T later this year (or early next year), this puts the American mobile consumer in dangerous territory. Verizon and AT&T will rule the air, and Sprint will carve out a niche (hopefully by offering real value in their services).

Ultimately, the mobile giants will find ways to squeeze extra money out of America by differentiating “voice” and “data.” This is insane, and you shouldn’t stand for it.

My next article will outline a plan to circumvent the impending storm, essentially to sandbag against a possible assault agains the mobile consumer space. This sounds crazy, I know, but it’s already happening. 4G will be the de facto standard very soon, and 5G will start to peek its head out from the horizon. What then? If Verizon and AT&T are doing this now, what will they do in five years? Ten? The future looks bleak, but stay tuned for ways to skirt the whole thing and save a pretty penny in the process.


This is the End

YouTube – Live.

Cutting the cord is now becoming a reality.  Netflix is producing a TV show, YouTube is going live, and what do you want to bet that Hulu follows suit within the next two months?  This trend is not going away, and the corporate maniacs who think that they can control how and when people get access to the media they want to watch or listen to are wrong.

They know it, they can’t fight it, but they will.  In the process, they’ll cause damage to the infrastructure that is actually supporting them right now because of their greed.  They don’t want to actually provide interesting things for people to watch or read, they just want to wrap it in an iron cage so people have to pay through the nose to get it, just like the diamond industry.


Use the Force, Paul, or: How I Beat the AT&T Death Star

What a great movie.In case you haven’t noticed, the 21st century is upon us. Aside from my flying car, there are a few other neat Jetson gadgets that I’m looking for that I have, in a way, already found.

One of the other things that I’m looking for is freedom from this ridiculous carrier-centric phone world. There should be no reason that an iPhone (or any other phone, for that matter) cannot be used on other networks (barring technological incompatibilities between technologies like GSM and CDMA). There should also be no reason for carriers to charge me an exorbitant amount of money for “minutes” that I do not use. Before reaching through the void into the world of sweet, sweet data, my monthly phone bill was around $175.00 for two lines, unlimited messaging, 700 voice minutes, and unlimited data. I had almost 4,000 rollover minutes accrued since I re-upped my plan last July (when I got the iPhone 4).

Four. Thousand.

Clearly, the majority of my monthly bill (about $80.00) was being put towards minutes that I was very rarely using. Some months would see both phones using less than 100 minutes combined. I was paying for more minutes than I would ever want to use, but there was no way for me to get a data-only plan on my phone unless I a) could prove that I was hearing-impaired, or b) devised some way to get a data-only SIM card and somehow provision my phone to take advantage of that.

I went with option b.

What I noticed when I first started playing with my first iPad was that the SIM card in both the iPad and iPhone 4 are of the “Micro-SIM” variety, which means they’re just a fraction of the size of a normal SIM card. Surely there had to be a way to use the iPad SIM card in the iPhone, right?

Sadly, a quick swap of the SIM cards yielded no results for the iPhone, and while the iPad could receive data, it couldn’t make any calls. Not that I’d want to hold that up to my head to talk, anyway. I gave up on the idea of a cheap pocket web portal and decided that I’d just start sterilizing my arm for removal.

Fast forward almost a year, over a thousand dollars in payments to the Empire, and I’m fed up. I don’t need this. Time to bust out my Jedi skills on this Death Star.

The key player in all of this is a powerful and evolving service that Google offers called Google Voice. For those familiar with the service, Google voice can be leveraged to free your number from your carrier and place it “in the cloud,” allowing you to open up a new line of service with any carrier, but with a little extra weight behind your bargaining because you don’t have to purchase a heavily subsidized phone. Plans can be purchased on a month-to-month basis instead of on a contractual basis. Negotiating with those carriers can be tough, though, so you’ll have to brush up on your Jedi Mind Tricks.

Porting Your Number

The first thing you’ll need to do is port your number over to Google Voice. For true freedom, this is really the only way to go. When I had separate Google Voice and AT&T phone numbers, people were simply confused when I would contact them from one or the other. They’d constantly be asking me which number was my “real” number, or why I keep changing phones. For my friends, it didn’t matter that much. For my family, it was confusing. I’ve always been on the cutting edge of technological trends, and trying to explain this cutting-edge VOIP service was difficult, especially since my parents have had the same phone plans for the better part of a decade. Porting is easy, but there are a few things you need to know. Here’s what it boils down to:

  1. Porting your number to Google Voice will cancel your current phone line with your carrier. This is effective almost immediately, despite taking a while for the transition to complete on the back end.
  2. Google charges you $20.00 for porting your number.
  3. If you are still under contract with your carrier, you are on the hook for the ETF. This is can be pretty high, depending on how much time you have left before your contract is up.
  4. Text messages will take several days to route properly. If, like me, you sometimes suffer from communication overload, this will be a blessing for you. When people ask you if you got their message, you can legitimately say, “Nope, I was porting my number over to another carrier.” Done deal.
  5. You cannot make outgoing calls using Google Voice. Technically. You can, however, use Google Voice to approximate the normal “phone” experience really well. I’ll go into that soon.
  6. Google Voice software for the iPhone leaves a lot to be desired. It works, it’ll get you where you need to go, but none of it is perfect. I’m sure Google will get around to updating its iPhone app eventually, but it needs a lot of work right now. Just a heads-up.

Setting Up Seamless Calling

This is tricky. I’m not going to lie, I was extremely frustrated with my calls until I explored my options a bit. You can benefit from my experimentation here.

Google Voice isn’t a phone. Instead, Google Voice connects phone numbers together. For the tinfoil hat crowd out there, this might be a dealbreaker. Google is going to have your voice passing through their servers, period. There’s no way to do this without having Google act as the middleman. I don’t care about this, because I figure they’ve got enough data on me already. If you’re already here, though, you probably don’t care too much about that.

Because Google Voice doesn’t actually make any calls, you have to find a reliable way to receive calls on your phone without actually paying for minutes. I found the solution in a couple places. Skype and TextFree are all services with various degrees of free and paid options that provide VOIP service. Of those two, I’d say that TextFree is definitely, unequivocally, the best option I tested. The basic process for both, however, is the same. With Skype, you’re going to need two paid plans to properly route calls. One plan to allow unlimited incoming and outgoing calls, another to give you an “online number” that people can call. The combined cost of these two services is around $60.00. Not bad, especially considering that this gives you a year of unlimited calling to US-based numbers. You then need to add your newly-purchased Skype number to your Google Voice settings. Under normal circumstances, Google Voice would then call you, ask you to enter the code it displays on the screen, and you’d be all set. This is where it starts to break down,

I will say this as plainly and clearly as I can: Skype’s app is horrible. When I say horrible, I mean absolutely awful. I don’t know if they gave the coding and design over to a bunch of blind, epileptic monkeys or if they’re really just that bad. At this point, if they told me the monkey story, I’d say it makes sense. The fact that this software got out the door under human watch, however, is not good. There are so many failings, but here’s the biggest one: the Skype app doesn’t use Apple’s standard push notifications, it uses some sort of bastardization of local notifications. The end result is that 9/10 attempts to contact you will be lost to voicemail, and 9/10 attempts to contact someone else will result in that person being greeted by dead air. I could really go on and on, but it’s best you read my review on iTunes. It’s scathing.

Assuming you can get the verification to work, you’ll be all set to make and receive calls from your new Google Voice number. Google Voice acts as the middle man – it contacts you first; when you pick up (if Skype actually notifies you there’s an incoming call, that is), Google Voice rings the other number. Skype’s call quality is high, probably the highest of the possible apps I tried, so it wins points there.

The other solution is TextFree with Voice for iPhone. TextFree, as far as I can tell, is almost flawless. TextFree allows you to receive unlimited incoming calls, which is perfect. Once again, “placing” a call through Google Voice actually tells Google Voice to ring the number you select (TextFree), which then pops up on your screen as an “incoming call.” When you answer the call in TextFree, Google Voice rings the other party. This, however, is almost flawless. TextFree with Voice uses Apple’s standard notification system, so the incoming calls pop up instantly. It’s amazing. And it’s free. No monthly or yearly costs if you don’t want to pay. I dropped $6.00 to eliminate the in-app ads, because I feel like the developers made a damn good app.

There are other VOIP solutions that you can pair with Google Voice, but these two were the best I’ve found so far (even though the Skype app is made of fail). If you have any questions about this, email me, I’m happy to help.

The final steps to making your phone work with an iPad SIM can be found here.

I’ve gone from paying $175.00 a month to $75.00 a month for two phones, unlimited texting, and all the voice I can eat. My data usage (including the occasional video chat on 3G) comes to about 2-3 GB/month, which means that I get the occasional $10.00 overage charge for an extra gig of data. No big deal. Wifi is, as always, free, so I don’t pay for data when I’m home or at a Starbucks banging out posts.

The other thing this does is changes the feel of the iPhone from a phone to a portable web portal. This actually makes a huge difference in how I interact with it. Instead of pulling it out to make calls and send texts, I use it like an iPad mini, and it makes total sense this way. All data, all the time.

Plus, I get to be a rebel. Can’t put a price on that.


A New Way to Count

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Over the weekend, we got news that AT&T will be buying T-Mobile USA for something to the tune of $39 billion. That’s a hefty chunk of change, but I’m going to focus down on a few things that I read in GigaOM that caught my eye. GigaOM present a fairly decent argument as to why this is really really bad for customers, and I have a tendency to agree with a lot of what was said, namely in this piece, look at what they say about Android smartphones:

Don’t be surprised if you see AT&T impose its own will on what apps and service are put on its Android smartphones. I wouldn’t be surprised to see the worst phone company in the U.S.(according to Consumer Reports) tries to create its own app store and force everyone to buy apps through it.

Notably, the paragraph talks specifically about Android-powered handsets (which are “open,” mind you). Not only are a whole pantload of atrocities to net neutrality being committed due in large part to this whole “open” malarkey (which is another story for another day), I’m sure we’re going to see even more horrible stuff perpetrated by AT&T and Verizon as time rolls on. Having a choice between all of two carriers in the US is not a happy solution to me, which is why I’m looking forward to a future that doesn’t explicitly involve me having to fork over half a paycheck every month just to use my phone. As these companies become more powerful, they limit the amount of innovation that can occur in the portable computers and smartphones that are out on the market, mostly because they can then restrict what devices can be used on their network. There are always ways around this, but it’s a scary future, backed up here:

Phone Handset Makers. Before the merger was announced, the handset makers such as HTC and Motorola had two major carriers who could buy their GSM-based phones. They just lost any ability to control price and profits on handsets because now there is a single buyer that can dictate what GSM phones come to market. Even with LTE becoming the standard for the 4G world, it would essentially be a market dominated by three buyers (should Sprint go with LTE), which would place handset makers at the mercy of the giants.

That isn’t to say that this is the end of the road for handset manufacturers, however. Specifically, I think Apple has seen this coming for a while, and has been looking at things from all angles for some time now. On the one hand, they had to give a lot to be able to partner with AT&T, but AT&T gave in and netted themselves with millions of subscribers because they took on Apple’s revolutionary phone when no one else would. I imagine they also looked at the uphill battle they had to fight to get there and said, “What if we couldn’t partner with a carrier, what then?”. The answer came in the form of last year’s iPod Touch. In an article from Engadget:

…and it’s the most glaring sign yet that the next generation touch will flippin’ finally boast a camera (or just a way around that SMS-based activation?)…

Emphasis mine.

Also, from Apple’s support site:

What information do I need to call someone using FaceTime?

To call someone using FaceTime, you need their phone number or email address. Which one you use is determined by the device you are calling:
When calling an iPhone 4: Use the phone number of the person you are calling.
When calling an iPad 2, iPod touch, or FaceTime for Mac user: Use the email address designated for FaceTime of the person you are calling.

So, in short: Apple is trying to craft an ecosystem that is not reliant upon any single carrier to deliver the sort of innovation, creativity, and communication that has taken the world by storm. All you need now is an Internet connection, and that can be found just about everywhere. Think about it: instead of paying through the nose (in addition to losing an arm, leg, and first-born child) to use an iPhone, all you’ll need in the future is a cheap mobile hotspot, the kind that are available everywhere right now. The kind that you can get for $50/month or less. The kind that can have five devices tethered to them. The kind that enable face-to-face conversations with your friends through FaceTime. Brilliant.

When I stood in line for an iPad 2 and came away from the experience empty-handed, I started wondering why. After asking the Apple folks that were present, it became pretty clear to me that they had massive stock of wifi-based models, but very few 3G models1. I considered that for a moment as I ordered my new one online, and realized that this was Apple’s gambit. They’re trying to push their devices away from reliance on anyone or anything. (via)

The end result is still grim for most people, however, since the average person shopping for an iPhone isn’t going to be savvy to Apple’s future plans, they’re just looking for nice piece of kit to throw in their pocket or handbag. If control is taken away from consumers (control=choice), then the carriers will dictate how much and when people pay for each device. They’ll be able to perpetuate this madness with words like this:

Further, we recognize that there have been meaningful recent moves toward openness, including the introduction of open operating systems like Android. In addition, we anticipate soon seeing the effects on the market of the openness conditions we imposed on mobile providers that operate on upper 700 MHz C-Block spectrum, which includes Verizon Wireless, one of the largest mobile wireless carriers in the U.S.

In light of these considerations, we conclude it is appropriate to take measured steps at this time to protect the openness of the Internet when accessed through mobile broadband.

What a crock. Also: scary, because that’s where we’re headed. Now that AT&T and Verizon are effectively the only carriers in the US, you can bet your bottom dollar that they’ll be throwing their weight around in the government to try to get ignorant legislators to give them even more power.

AT&T points out that the combination of T-Mobile USA and AT&T “provides fast, efficient and certain solution to impending spectrum exhaust challenges facing AT&T and T-Mobile USA in key markets due to explosive demand for mobile broadband.” What we’re seeing here is AT&T using what some call a manufactured spectrum crisis — which the FCC has built to a fever pitch in the last two years — in order to shove this deal through the regulatory process. This is a deal that will ultimately be worse for consumers by reducing the number of nationwide wireless providers and consolidating much of the high-quality spectrum in the hands of the nation’s two largest carriers.

This is horrible for the consumer. Sure, AT&T will sugar coat the whole thing and make it look like they just handed you the world on a silver platter, but the bottom line is that they want to control what you get and how you get it.

Now I understand that carrier dependence is not the same as Net Neutrality, but there are certainly more similarities than differences. While Apple can’t necessarily fix the problems with Net Neutrlity, they can change the way people communicate around the world and create more alternatives for more people.

With iOS devices proliferating throughout the world at an amazing rate, it won’t be long until calling your friend in France and talking to them face-to-face from the palm of your hand will be commonplace and free. If you read the writing on the wall, you’ll see that it’s already begun.

1 I’d imagine that Apple also knows that 3G is reaching its EOL (end-of-life) soon, and doesn’t want its customers having a poor experience. If I were Apple, this would be something I’d be seriously considering, as well. The 3G versions are different from the wifi-only models in small ways, and it makes a difference to the overall experience. For the record, I do like the ease of the 3G model a whole lot more.

Thanks to Dazzie D for the picture.